Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider friendly?
I didn't feel very welcome