I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. They left me alone in the appointment room for quite a while. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was given a polite greeting when I walked in. It was nice to be acknowledged.