John Herzog, DO

John Herzog, DO
Saratoga Spine 31 Myrtle St SARATOGA SPRINGS, NY 12866
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Consumer Feedback

(54 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I am going to refer everyone I know here. I absolutely love this place. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their state-of-the-art facility offers some of the latest equipment in orthopedic surgery I have ever seen. It was such a relief to know they had such an outstanding and impressive facility. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Marianne Weger
February 10, 2012
Did this provider answer all of your questions?
None of my questions were answered
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
January 30, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 29, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 02, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 26, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 01, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 17, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 12, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
September 12, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by kimberley sedefian
August 12, 2011
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