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John Herzog, DO

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Orthopedic Surgeons

Orthopaedic Associate-Saratoga

Saratoga Springs, NY

Orthopaedic Assoc-Saratoga

Saratoga Springs, NY

Saratoga Bone & Joint Ctr

Saratoga Springs, NY

William W O'Connor, MD

SARATOGA SPRINGS, NY
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John Herzog, DO
Saratoga Spine
(54 Reviews)
> Get Phone Number & Directions
31 Myrtle St SARATOGA SPRINGS, NY 12866
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Consumer Feedback

(54 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider take time with you at your appointment?
Yes
Was the wait time for your appointment reasonable once you got to the office?
No
by Anonymous xxx.xxx.204.15
July 31, 2014
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.83.150
March 31, 2014
Would you recommend this orthopedic surgeon to others?
I Already Have
Was this provider friendly?
Very! The most welcoming office I've visited!
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider have helpful information available online?
Definitely
by Mike B xxx.xxx.132.128
March 13, 2014
I was told my first appt would be with the PA. He ordered x-rays and mri's, Three weeks later they were scheduled. After the MRI's & X-Rays were done a f/u appointment was made to see Dr. Herzog. At the follow up visit, after waiting 40 minutes, I saw the PA again. He was in a rush and clear explanations of the damage to my spine and the impacts were not provided.
by patient xxx.xxx.60.113
March 12, 2014
Was this provider friendly?
Yes
by Anonymous xxx.xxx.125.212
February 14, 2014
My complaint about Saratoga Spine is with how the office is run. I made the appointment with Herzog at the advice of my internist, but--as is common these days--my initial visit was with a PA, not with Herzog. The PA then recommended a six-month follow-up with Herzog himself, which I dutifully made. But the person who saw me at this second visit was also a PA, not the surgeon, and I didn't realize it (because I'd never seen Herzog before) until the PA actually referred to Herzog in the third person. When I asked the woman at the front desk about this, she made it seem like it was my fault for not insisting on seeing Dr. Herzog--but of course, I'd specifically made an appt. to see Dr. Herzog. What more does a patient have to do to see the doctor than to make an appointment with him, on the advice of his own assistant? The receptionist was rude and dismissive. I can't speak for Herzog as a surgeon, but my experience in the office was terrible, frustrating and confusing, and I would not recommend it to anyone.
by Susannah M. xxx.xxx.39.99
January 16, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.148.98
December 30, 2013
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.157.181
December 09, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was the waiting area spacious?
Yes, extremely spacious
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.162.22
August 27, 2013
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.117.243
July 09, 2013
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Map and Directions
31 Myrtle St, SARATOGA SPRINGS, NY 12866