Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider have helpful information available online?
Yes, but its hard to find
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help