Frederick M Braunstein, MD

Frederick M Braunstein, MD
2200 BURDETT AVE STE 201 TROY, NY 12180
Add a Review

Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.153.85
December 04, 2012
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.18.207
October 19, 2012
I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. I was never able to relax during my appointment. I was on edge the whole time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. They spend more of their time on the computer then dealing with the patient. They do not ask questions or explain anything, more concerned with ordering tests and prescibing meds.
by tom xxx.xxx.179.42
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by lgerm xxx.xxx.220.21
April 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.170.126
April 09, 2012
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 09, 2012
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
January 02, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 06, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by gloria
October 31, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Yes
by Anonymous
October 13, 2011
Add a Review