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Charles E Porterfield, DO

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Pulmonologists

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BECKLEY, WV

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Roy J Yates, MD

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Charles E Porterfield, DO
(10 Reviews)
> Get Phone Number & Directions
3771 ROBERT C BYRD DR BECKLEY, WV 25801
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
While I am unsure of what caused the delay, it took 2 1/2 MONTHS to get ANY follow up. And now, 3 months later, I am calling everyday for my insurance to receive the diagnosis so the insurance can approve my medicine which needs a pre-op.
by Mel xxx.xxx.203.192
April 11, 2017
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this pulmonologist use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.130.193
April 30, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Buddy xxx.xxx.196.248
August 14, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.210.180
April 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.5
April 03, 2012
Would you refer this pulmonologist to a family member or friend?
Yes
Did this pulmonologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
January 06, 2012
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this pulmonologist always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
October 21, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Their prices were very fair. The level of care you get for the price is outstanding. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They never left me for an extended period of time and I never felt ignored.
by DS
October 12, 2011
Did you feel safe in this pulmonologist's care?
No, I was scared
by Anonymous
May 11, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
March 16, 2011
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Map and Directions
3771 ROBERT C BYRD DR, BECKLEY, WV 25801