One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.