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Eric S Millstein, MD

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Eric S Millstein, MD
(6 Reviews)
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2080 Century Park E 1204 Los Angeles, CA 90067
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
My experience with the doctor and office has been sub-par. I set my appointments well in advance, as I had to get a set of injections exactly one week apart from each other. The doctor was late about 1/2 hour for every single appointment, and I had the first appointment for the morning. When he finally arrived, no apologies...it was as if it never happened. The office cancelled my appointments three different times, as he was "not coming into the office", usually on Fridays. This was not only inconvenient, as it is a two-hour drive from my home, but it continually screwed up my protocol, which caused a lull of months between my series of injections.
Then for the finally kick in the butt, I had been using my blue shield insurance with him for about 18 months. Without a notification by mail, a sign at the check-in desk, or a verbal acknowledgement to let me know when I arrived in the office for three successive weeks, I found out from Blue Shield after submitting the forms that Millstein no longer takes Blue Shield of California PPO. So what used to cost me, after insurance, $56.00 per injections, I am now being charged by his office for the three visits, $975.00. I have gone back and forth with multiple members of his office and billing department, and each time their story changed. First they said, as a courtesy, they would accept the In-Network charge for the last three injections. Then they told me they never said that. Nobody speaks to each other, and nobody really cares about their patients. Stay away....it is not a healthy experience.
by Researchguy xxx.xxx.132.229
November 02, 2014
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.177.11
April 16, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Would you recommend this orthopedic surgeon to others?
I Already Have
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.147.250
March 07, 2013
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.45.147
December 10, 2012
The staff at Dr. Millstein's office was very friendly and accommodating. Dr. Millstein is incredibly knowledgeable and really worked with me to help with my running injury. I could not have found a better orthopedic doctor. Highly recommended!
by Louise xxx.xxx.11.11
May 14, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 31, 2011
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2080 Century Park E 1204, Los Angeles, CA 90067