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Richard M Williams, DDS

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Richard M Williams, DDS
(11 Reviews)
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19531 DOCTORS DR GERMANTOWN, MD 20874
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.67.52
July 24, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.71.186
July 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by SRG xxx.xxx.92.247
January 13, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The office was very easy to locate. I didn't have any trouble finding it at all. They have a very good professional reputation. I know that I'm under the care of an expert.
by Phyllis
January 09, 2012
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by anonymous
December 14, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 12, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 07, 2011
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I was given a polite greeting when I walked in. It was nice to be acknowledged. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by P Johnson
September 05, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
August 15, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too cold?
No, it was fine
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 08, 2011
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Map and Directions
19531 DOCTORS DR, GERMANTOWN, MD 20874