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Brian Simpson, DMD

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Brian Simpson, DMD
(9 Reviews)
> Get Phone Number & Directions
113 N MIDDLETOWN RD NANUET, NY 10954
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Great work!
by Ilene Sloan xxx.xxx.94.2
July 12, 2019
Superb treatment from the time you enter the door.
by jhutton xxx.xxx.153.198
July 09, 2015
I have had several procedures performed by Dr. Simpson and will be returning to complete my treatment plan. He is very skilled in dental implants and the related treatments. The extractions and bone graft that were performed prior to the implants did not result in any post-op pain.
Dr. Simpson and his staff made me feel comfortable and answered any questions that I had. The office is state of the art in this field, with digital x-rays and a 3D imaging cone scan.
I would highly recommend Dr. Simpson's oral surgery practice.
by johnjasinski56 xxx.xxx.73.167
June 11, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did the environment feel well thought out with a holistic approach in mind?
Everything was well thought out for comfort and general well being. They took a wonderful holistic approach.
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Do you feel like this provider's office is well staffed?
Yes
by Anonymous xxx.xxx.29.227
September 24, 2014
I went to Dr. Simpson for a consultation to have wisdom teeth removed. The staff at this place was strange in the sense that they tried to push all of the most expensive options for the surgery even after I declined.

After the consultation, I spoke to the office manager, who was very quick and almost rude, and she said that she would contact me after receiving the predetermination (the cost of the procedure for me out of pocket) from the insurance company.

A month later I received a bill from the office for the consultation services, most of which had been paid by insurance, but still had not been contacted with the cost of the procedure. First I contacted the insurance company to make sure there had not been a mistake - they were not contacted by Simpson. I contacted the Simpson in writing letting them know that I had not received the services that I had paid for and that I would not be paying the bill ($50 out of pocket out of over $400 charged for the consultation.)

Meanwhile, the office manager for the referring dentist had contacted Simpson 4 times in regards to these issues with no response to them either.

Two weeks after sending the letter in writing to Simpson, the insurance company was contacted and the predetermination was sent. At this point, I had already scheduled the services elsewhere.

This week, I received a bill from Simpson stating that I was 90 days past due on the bill, which a hand written note asking "Why haven't I paid this bill?". I contacted the office, left a message and received no call back, again. I called again today and spoke to the office manager who told me I was trying to "get out of paying the bill" (again, $50.00) and proceeded to call myself and the referring doctors office "idiots".

Needless to say, I would rather have no teeth than go here.
by Anonymous xxx.xxx.117.82
May 20, 2013
Dr. Simpson and his assistants were really great about taking their time with me, and they don't mind answering my questions. You can tell that Dr. Simpson is great at what he does, and he doesn't cut corners. I was very confident that he would take good care of me and he did!
The front desk staff and office manager were not the greatest- they made me feel like I was a huge burden. It took multiple interactions to solve my insurance issues too- and is was not the insruance companies fault even though the office manager said it was!
by Bella xxx.xxx.32.254
February 12, 2013
Very unprofessional receptionist. Acted as if it was a burden for her to take my phone call and was very rude. Was transferred to another lady and she gave the same fresh attitude. Dr. Simpson should re-consider his staff.
by Brian xxx.xxx.165.82
October 16, 2012
Did you experience unnecessary pain during your visit?
No
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
April 05, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 02, 2011
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113 N MIDDLETOWN RD, NANUET, NY 10954