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Cecille Taylor, MD

Nearby

Ophthalmologists (Eye MDs)

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Mercy Medical Group

Folsom, CA
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Cecille Taylor, MD
(102 Reviews)
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1615 Creekside Dr Suite 110 Folsom, CA 95630
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Consumer Feedback

(102 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider friendly?
Polite Enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 25, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 23, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider have reasonable prices?
Yes
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
May 18, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They made the extra effort to make sure every question and concern I had was addressed. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
April 20, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. I got an appointment quickly. I've never had to wait too long. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I don't know of anywhere else that would've taken better care of me. I had a great experience. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Anonymous
April 13, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 31, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 22, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 16, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I've already told my friends and family about the fantastic experience I had there.
by Anonymous
March 06, 2011
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Map and Directions
1615 Creekside Dr Suite 110, Folsom, CA 95630