Gordon H Smith, MD

Gordon H Smith, MD
130 LA CASA VIA STE 205 WALNUT CREEK, CA 94598
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They made the extra effort to make sure every question and concern I had was addressed. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
January 28, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to make an appointment with this provider?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 17, 2012
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
January 05, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 28, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you recommend this ophthalmologist to others?
I Already Have
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 18, 2011
Were you able to relax during your appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes
by Anonymous
July 11, 2011
Was this provider friendly?
Yes
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
March 21, 2011
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