It was easy to get the appointment time that worked for my schedule. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.