Franz K Michel, MD

Franz K Michel, MD
2278 MICHAEL DR NEWBURY PARK, CA 91320
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr Michel did an awesome job removing my re-occurring scar tissue. I was able to see through the operated eye the same day of the surgery. Recovery was quicker than expected; also, bleeding and pain was minimal.

I had Ptyrigium Growth (scar tissue) removal twice before (once on each eye), and this was the best experience from pain and recovery of all three.

I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.

If necessary, I WILL return for Dr Michel's services.
by Sergio H xxx.xxx.237.55
January 19, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you recommend this ophthalmologist to others?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.209.170
October 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by lee xxx.xxx.209.164
September 12, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 24, 2012
Would you recommend this ophthalmologist to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Yes
by Anonymous
January 17, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 29, 2011
Was this provider friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Was this provider's office too cold?
No, it was fine
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous
September 07, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
June 02, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have helpful information available online?
No, just a basic listings page
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 18, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 18, 2011
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