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Mark Kramer, MD

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Mark Kramer, MD
(9 Reviews)
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7230 MEDICAL CENTER DR STE 404 WEST HILLS, CA 91307
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
Yes
by Michele degaetano xxx.xxx.164.205
June 03, 2014
I don't think I'll go back again. I felt like I was on an assembly line. They gave me paperwork to fill out regarding health and any symptoms I was having, didn't give me time to finish it before I was given my eye test, and then Dr. Kramer never even looked at it when he came in to do the secondary exam. The idea seemed to be, get 'em in, do the test, get 'em out.

I must say, though, my former optometrist (retired) had wonderful people skills and maybe I just got spoiled. Or maybe I hit them on a day when everyone was preoccupied with something else, but I'll find someone else next time I need an eye exam.
by Celeste xxx.xxx.60.2
July 25, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.113.24
May 25, 2013
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.240.98
April 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.60.73
July 20, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 03, 2012
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
October 04, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
July 25, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
May 02, 2011
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Map and Directions
7230 MEDICAL CENTER DR STE 404, WEST HILLS, CA 91307