Michael A Pachtman, MD

Michael A Pachtman, MD
1520 S DOBSON RD STE 202 MESA, AZ 85202
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
We were there for contacts for my daughter and we got the prescription for her but we could not find a place wanting to order the contacts for her and we didn't get the info from this place regarding where to go to order them. Everything else was very good.
by bbtocawi xxx.xxx.45.161
October 16, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
They were average
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.69.118
May 02, 2014
I took my son there and the staff was very kind. The bathrooms were out of order so we had to walk out of the office to the bathrooms past the elevators (which is not a problem) it was when we got the doctor after we sat back out in the waiting area for my son's eyes to dilate. When we came back he was rude to my 6 year old telling him to cooperate and when my son asked "what does cooperate mean?" all he could say was "it means behave." when he finished checking my sons eyes all he could say was he's farsighted and that he doesn't need any glasses yet and then doesn't say another thing after that. I don't like the way my son was treated and the lack of information given. and I wont go back there.
by Maria xxx.xxx.176.157
February 28, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.209.18
September 04, 2013
Would you recommend this ophthalmologist to others?
I Already Have
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
Was this provider's office too cold?
No, it was fine
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by wille wanka xxx.xxx.15.168
June 28, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to make an appointment with this provider?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.168.130
April 03, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you by name?
Sometimes, but not always
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 03, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did they follow up with you after your appointment?
Yes.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 26, 2011
When comparing them to others in their field, I would say Dr. Pachtman isby far the worst I have ever seen. I will never return. He consistently dismiss my concerns and accuse me of making problems up. I don't trust him to ever actually look into my concerns and see if they're valid. Dr Pachtman was extremely argumentative and became angry very easily. He actually yelled at my child for not responding to his questions immediately. He should NOT be working with children. He never smiled or made eye contact with me or my child. I was trying to explain my situation and he just contradicted everything I was saying before I could finish. It was very clear that he didn't take pride in their office's appearance. In fact, the office was disgusting. We heard him discussing his personal problems on the phone while we sat waiting for him for over 40 minutes! I would NEVER recommend this doctor to anyone!!
by Anonymous
August 14, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Anonymous
May 18, 2011
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