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Richard O Bessent, MD

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Richard O Bessent, MD
(5 Reviews)
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1120 N HWY 190 COVINGTON, LA 70433
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I was a new patient at this office and was able to get an appointment the very next day for an eye abrasion. This, of course, made me very happy. However, I sat in the waiting room for an hour and 15 minutes until the nurse called me back and took down all my information with her handy little ipad and asked me a bunch of absurd questions that didn't pertain to my eye. Then, they took me to a different waiting room where I sat for another hour and 10 minutes to wait to see the doctor. I would like to say at this point that most of the nurses/receptionists I encountered were very friendly and apologetic for the long wait. When I finally was taken into a room to see the doctor (and wait some more), he came in and I did not even get his full attention. He did not say hello, how are you, what brings you here or acknowledge me at all. He yelled for someone to bring an ipad so he could look at my chart before he even looked in my direction. He was discussing other patients, being interrupted by nurses coming in and asking questions or handing him an ipad to look it. None of these things had anything to do with me and I'm sorry, but if I'm going to wait two plus hours in your office (& pay for the vist!!!), then I think I deserve your full attention to diagnose my problem. I will not go back to this office.
by A xxx.xxx.247.146
December 03, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Sure
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Sara xxx.xxx.240.158
November 30, 2012
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
January 24, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
September 07, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 29, 2011
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Map and Directions
1120 N HWY 190, COVINGTON, LA 70433