I have never had to wait very long to be seen. I would say that I am in and out within the hour of arrival for my appointment. The waiting room chairs are quite comfortable. The patient's comfortability is obvious and it shows throughout the entire appointment. I don't recall an appointment made by me being canceled by this office. I have been very pleased that the office was accommodating to me when I had to cancel and reschedule an appointment. I can honestly say that they were welcoming, and friendly.