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Gordon Lui, MD

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Gordon Lui, MD
(9 Reviews)
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18045 GEORGIA AVE OLNEY, MD 20832
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Was this provider friendly?
Friendly Enough
Did this provider answer all of your questions?
Some were answered
Would you recommend this provider to others?
If I Had To
Was this provider's staff friendly?
Yes
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.125.94
October 29, 2014
Was this provider's staff friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to make an appointment with this provider?
Yes
Would you recommend this ophthalmologist to others?
Yes
by Anonymous xxx.xxx.32.138
April 09, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office easy to locate?
Fairly Easy
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Harpster xxx.xxx.197.66
January 10, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.197.66
December 20, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.213.113
April 12, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 19, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 13, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
August 22, 2011
The office was easy enough to find. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Anonymous
May 14, 2011
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Map and Directions
18045 GEORGIA AVE, OLNEY, MD 20832