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Sepher Soltani, MD

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Ophthalmologists (Eye MDs)

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Sepher Soltani, MD
(13 Reviews)
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6192 OXON HILL RD STE 205 OXON HILL, MD 20745
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Would you recommend this provider to others?
No
Was this provider friendly?
Not Really
Was this provider's staff friendly?
Friendly Enough
Does this provider maintain a professional appearance?
Somewhat
by Anonymous xxx.xxx.156.135
July 17, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Would you recommend this ophthalmologist to others?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous xxx.xxx.141.152
March 06, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.146.148
June 20, 2013
Having visited Dr. Solani many times, he's always been very informative and willing to answer questions.

The problem is he overbooks, resulting in long waiting times. His admin staff is quite simply rude and discourteous. They apparently believe an appointment time is like a lottery ticket--IOW, if you have an appointment, it means they get to decide when and if you see the doctor.
by GC xxx.xxx.188.226
June 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.1.90
July 30, 2012
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Kind of, but not very much
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
February 03, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 19, 2012
I was given a polite greeting when I walked in. It was nice to be acknowledged. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was very satisfied with my visit. They were helpful and I left feeling encouraged. My main gripe is wating for the doctor. Most times the wait is at least an hour or longer. I'm glad I don't have to see him on a regular basis.
by Anonymous
January 12, 2012
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
October 25, 2011
They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all.
by Anonymous
August 01, 2011
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Map and Directions
6192 OXON HILL RD STE 205, OXON HILL, MD 20745