I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They've always been great about returning my phone calls quickly. They usually return my call within a couple days. It was very easy for me to get an appointment with them. They had very convenient availability. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.