I know that I can always count on them. I had an emergency recently, and I was so relieved that they took my call right away. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.