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Paul K Pickrell, MD

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Paul K Pickrell, MD
(53 Reviews)
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12912 Hill Country Blvd Suite 238 Austin, TX 78738
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I've been a patient of Dr. Pickrell's since 2001 when he first opened his practice in Austin. He is one of the most compassionate people I've ever met. He and his entire staff take the time to listen to the concerns of their patients, never make them feel rushed, and are quick to return phone calls. I appreciate that they make the regular check up appointments in advance but also have slots available for acute flare-ups. Dr P is selective when hiring his support team so the level of professionalism and care is consistent throughout the practice. I keep his cards in my purse and recommend him to anyone who needs a Rheumatologist. I value his part of my health care team.
by Christine Krannich xxx.xxx.63.127
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.174.39
April 09, 2012
I wish they were able to answer more of my questions over the phone. Most of the time, they make me drive all the way down there for an appointment. It seemed like they didn't learn anything knew since they graduated medical school, which was years ago. It was obvious that they hadn't made any effort to continue their education.

The nursing staff never returns calls and failed to give me my abnormal test results. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. My records sometimes reflect that the doctor has confused me with other patients.

The doctor refused to give me a written referral to another specialist, because it became very apparent that he was absolutely unfamiliar with my disease and hadn't treated anyone with it before. He told me that my abnormal test results (abnormal for past year only) were nothing to be concerned with. His exact words were " I could go for a jog and the have abnormal labs". He also failed to document my symptoms fully (good thing my ortho & neuro doc's did).

PS. want to add that I have had labs and seen other dr's prior to moving here, they have documented what Dr Pickrell left out. Including those "go for a jog" labs.

If you want pain meds and no treatment, he is the guy to go to. Beware that they may hide your abnormal labs (like they did with me, my ortho read them and alerted me to them). He can also substantiate my symptoms and your false records.
by Luciana Riccino
February 02, 2012
Does this rheumatologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this rheumatologist's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 25, 2012
I would choose them over anyone else in the field, and I can’t wait until my next appointment. They were very careful with my joints during my appointment and made sure that I wasn't in any pain. They always made sure that I wasn't in any pain. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. He already sees my father and his staff made the effort to actually get me to see them so that they could compare our cases and work towards a resolution.
by K Hoffmann
January 11, 2012
Does this rheumatologist use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this rheumatologist's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 11, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 09, 2012
I was given a polite greeting when I walked in. It was nice to be acknowledged. When comparing them to others I have visited for the same condition, they are among the best I have seen. I'm absolutely going to be recommending them to all my friends and family. I think everyone I know should know about this place. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business.
by painful patient
January 09, 2012
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They put in the extra effort to make me feel valued and important. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I'm so happy with how my appointment went. They far exceeded my expectations. I was worried that I would be in a lot of pain during my appointment, but they made sure that they were very gentle with me and didn't aggravate my joints at all.
by Ofelia I.
January 05, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
No, it wasn't too loud
Did this rheumatologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 03, 2012
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Map and Directions
12912 Hill Country Blvd Suite 238, Austin, TX 78738