Colleen M Kenney, DPM

Colleen M Kenney, DPM
2485 HIGH SCHOOL AVE STE 222 CONCORD, CA 94520
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The office staff was excellent. Unfortunately, the time I sat waiting for my appointment to begin was unacceptable. I waited for 1 1/2 hours the 1st time, so I would be the 1st patient of the day for my 2nd appt. When I arrived, I found out she had not even arrived to work yet. I waited for an additional 1/2 an hour, and left. This is very unprofessional behavior for anyone.
by Impatient patient. xxx.xxx.121.2
January 28, 2015
Were you satisfied with your appointment with your provider?
Yes
by Anonymous xxx.xxx.22.45
September 15, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was the office accommodating when booking an appointment?
Great
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Definitely
Was the provider's staff helpful and knowledgeable?
Yes
by Denise Neal xxx.xxx.149.122
July 02, 2014
Does this provider maintain a professional appearance?
Absolutely
Does the provider's staff maintain a professional appearance?
Definitely yes
Would you refer this provider to a family or friend?
Definitely
Was the temperature in the office acceptable to you?
Perfect
Do you feel like this provider's office is well staffed?
Definitely
by Anonymous xxx.xxx.42.4
June 05, 2014
Were you glad that you had the appointment with your provider?
Yes
Does this podiatrist use current and safe equipment?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Would you recommend this podiatrist to others?
Yes
by Anonymous xxx.xxx.92.125
March 18, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.202.33
November 25, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.116.135
November 22, 2013
Would you recommend this podiatrist to others?
No
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did you experience unnecessary pain during your visit?
No
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.228.18
September 29, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.215.168
March 18, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.215.168
March 15, 2013
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