They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.