Justin J Franson, DPM

Justin J Franson, DPM
University Foot & Ankle Institute 26357 MCBEAN PKWY STE 250 VALENCIA, CA 91355
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 14, 2011
Does this provider have helpful information available online?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 14, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
July 20, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
July 19, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 28, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
March 29, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
March 24, 2011
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