Justin J Franson, DPM

Justin J Franson, DPM
University Foot & Ankle Institute 26357 MCBEAN PKWY STE 250 VALENCIA, CA 91355
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Bob xxx.xxx.206.184
August 14, 2013
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.249.236
June 19, 2013
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.172.23
May 16, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.234.250
May 15, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to relax during your appointment?
Yes, I was completely at ease
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.184.149
March 04, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.1.22
February 25, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.172.23
February 08, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.173.96
January 31, 2013
Did this provider have reasonable prices?
Absolutely!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Beth xxx.xxx.192.17
October 26, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.166.202
October 22, 2012
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