Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Does this provider treat their staff well?
                        
                        
                            Yes, they treat their staff with respect
                        
                        
                            Was there annoying music playing while you waited or during your visit?
                        
                        
                            No, there was no annoying music
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Yes, I was greeted when I walked in
                        
                        
                            Does this provider always put the customer first?
                        
                        
                            Yes, they always put customers first