James C Gilley, DPM

James C Gilley, DPM
978 EMERALD AVE STE 706 KNOXVILLE, TN 37917
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. Gilley has been a supreme pleasure to work with. I am a 55 year old woman, and I broke three metatarsals while playing volleyball. (Yes, you read that right.) Dr. Gilley performed surgery on one of the breaks, and has worked with me to get me back to good foot health. This assistance has included regular follow-ups and evaluations, and a "good talking to" when needed. (It is very easy to want to rush things along, but healing doesn't always work on our desired time table.) I have high deductible insurance, and had to pay for all of my medical bills myself. I am relieved that Dr. Gilley's charges have all been as reasonable as I could've hoped for. This is a good man, and I recommend him highly.
by Marty M. xxx.xxx.180.253
April 30, 2015
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.184.137
December 08, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Peggy xxx.xxx.249.85
March 22, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by pegleghcf xxx.xxx.104.123
February 17, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.102.100
February 10, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.244.244
November 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.15.4
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.62.11
August 08, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
February 16, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
December 28, 2011
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