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William H Simon, DPM

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William H Simon, DPM
Atlantic Foot & Ankle Center
(55 Reviews)
> Get Phone Number & Directions
1788 REPUBLIC RD STE 300 VIRGINIA BEACH, VA 23454
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Consumer Feedback

(55 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Not only were they unwilling to seek any sort of advice from anyone else when they didn't have an answer for me, they highly discouraged me from seeking anyone else's opinion. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Kim xxx.xxx.1.91
November 01, 2013
Was this podiatrist friendly?
I didn't feel very welcome
Does this provider treat every client equally?
No, they definitely favor certain clients
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was the waiting area spacious?
Yes
by Lisa xxx.xxx.167.145
October 27, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.124.5
August 19, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.163.115
June 11, 2013
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.152.154
May 30, 2013
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.59.156
May 07, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.57.20
May 02, 2013
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.88.10
April 30, 2013
Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. After first surgery, pain got worse-was supposed to be better. (a 'routine' surgery). Another doctor said hardware was probably too large but Dr. Simon said that was impossible. (he doesn't make mistakes). It took almost a year, my INSISTING on the hardward being taken out and another MRI to show his TOO large hardware had chewed into the tibia. I'm permanently disabled and in pain only because of his god complex. Had it been removed quicker, my foot would not have fused incorrectly. I was way too patient in trusing him-he was way too pious to admit he made a mistake!
by jane xxx.xxx.152.10
March 27, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.250.197
March 12, 2013
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1788 REPUBLIC RD STE 300, VIRGINIA BEACH, VA 23454