Michael Frank, D.P.M.

Michael Frank, D.P.M.
Family Foot & Ankle Associates of Maryland 3408 Olandwood Ct Suite 204 Olney, MD 20832
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Great doctor and staff. Highly recommended
by Shona xxx.xxx.232.5
January 13, 2019
After several office visits with him plus out patient surgery on my foot for a Bunion, I have found him knowledgeable, compassionate and interested.
by T xxx.xxx.99.248
May 18, 2018
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.51.193
August 05, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.128.10
May 03, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by lAURA xxx.xxx.66.2
March 06, 2013
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
Does this provider have helpful information available online?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.87.252
February 21, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Laura xxx.xxx.31.232
February 19, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.200.156
July 06, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I'll definitely be going back. I didn't have a bad experience.
At first I had some concerms about my care, however, as I continued to see Dr. Frank, I felt better about this doctor and my treatments.
by Rosannah xxx.xxx.65.186
April 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
by Rebecca L. xxx.xxx.118.40
April 12, 2012
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