John A Merlino, DPM

John A Merlino, DPM
2305 VICTORY BLVD STATEN ISLAND, NY 10314
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.106.126
December 13, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.144.39
May 22, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by m. coughlin xxx.xxx.47.10
March 05, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.144.39
February 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.75.6
August 14, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Jen xxx.xxx.79.20
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.116.76
May 04, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
January 30, 2012
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