I didn't spend very much time in the waiting room, which I really appreciated. I was seen very quickly. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I didn’t have a hard time finding their office at all. The directions led me right to it, and I didn’t get lost once.