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Edwin Villalobos, MD

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Edwin Villalobos, MD
National Pain Institute
(6 Reviews)
> Get Phone Number & Directions
2692 West Lake Mary Blvd 205 Lake Mary, FL 32746
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this rehabilitation specialist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by B.Bradley xxx.xxx.25.202
December 13, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this rehabilitation specialist prominently display their diplomas or business license?
Yes
Has this rehabilitation specialist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 08, 2011
Does this rehabilitation specialist promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this rehabilitation specialist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 24, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 28, 2011
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
May 18, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 11, 2011
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Map and Directions
2692 West Lake Mary Blvd 205, Lake Mary, FL 32746