They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. After my child's appointment here, I told all my friends looking for a good pediatrician about them. They have a real talent working with children. I have three children, one of whom is special needs. The office staff and Dr. Benway have always taken the time to work with her at her level and make every visit as painless as possible. She has taken the time out of her schedule to meet with me to discuss concerns and make the appropriate contact with specialist, as well as reviewing all testing results and recommendations. She is a wonderful doctor.After I told them that I wanted my children's vaccinations spread out, she was very kind and considerate, and respected my decision. I really appreciated having a pediatrician that let me make what I felt were the right decisions for my child.