They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.