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Gary Rakes, MD

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Gary Rakes, MD
Allergy Partneres of Charlottesville
(20 Reviews)
> Get Phone Number & Directions
183 Spotnap Rd Suite A Charlottesville, VA 22911
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
We have had an excellent experience with Dr. Rakes. He was recommended to me by two different pediatricians -- both of whom think he is an excellent pediatric allergist. A few things I particular appreciate: one, he thoroughly explains why he is recommending a particular plan of treatment (in a way that a lay person can understand) and welcomes questions; two, lab results are available online with his comments so I can read and think about the questions I have in advance of our appointment; three, nursing staff returns calls on a timely basis.
by Michele Jones xxx.xxx.7.208
October 17, 2014
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider remember you by name?
No, and they don't make an effort to even try
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by BR xxx.xxx.65.162
August 03, 2013
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time.
by Anonymous xxx.xxx.195.81
May 04, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous xxx.xxx.87.5
April 21, 2013
Not as good as advertised. Service could have been better. Despite my son's intense symptoms and 3 visits to the ER, all we were told was that his skin tests were negative and "better luck next time!" We are scared of the potential bad outcome and are looking for a second opinion elsewhere. Reviews on Facebook seem to be those from their friends and employees.
by JC xxx.xxx.209.170
March 03, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Are you going to visit this provider again?
Not if my life depended on it
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by MN xxx.xxx.195.81
February 15, 2013
Gary Rakes is wonderful. I was skeptical about seeing an allergist, because I didn't just want someone to shoot me up with shots and wisk me out the door. Dr. Rakes really listened, was completely unpretentious, and explained the science of what was happening in an accessible, but detailed way. I was there for two hours on my first visit and a nurse or Dr. Rakes was with me for a good deal of that time. He really took his time talking to me, and I so appreciated his complete attention. I feel confident about our plan for me to get better because he involved me in it.
by EWT xxx.xxx.41.157
January 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.147.90
May 25, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Pollen sufferer xxx.xxx.125.250
April 25, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 28, 2011
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Map and Directions
183 Spotnap Rd Suite A, Charlottesville, VA 22911