Eloisa P Acosta, MD

Eloisa P Acosta, MD
111-14 76TH ANE FOREST HILLS, NY 11375
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
They listened closely to everything I was telling them, and showed a lot of attention to detail. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. It was fantastic to be able to breathe freely the entire time. The doctors calls and when blood results are in and if there is anything wrong the doctor will inform to come in to discuss the situation.
by J xxx.xxx.144.201
September 06, 2013
Did this provider show attention to detail?
Kind of, but not very much
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Were you able to relax during your appointment?
Yes
by Jay xxx.xxx.117.14
October 19, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
November 02, 2011
They made the extra effort to make sure every question and concern I had was addressed. Their staff is very friendly and professional. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by dee
August 05, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Their staff was friendly enough, but they didn't go out of their way to help me. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. Dr. Acosta is a great pediatrician. She communicates well with all ages of children. My sons like and trust her very much. Having them trust her makes me feel confident in their care.
by Queens, NY Mom
July 26, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was the waiting area spacious?
Yes
by Anonymous
June 29, 2011
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 20, 2011
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
by Anonymous
May 24, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
April 26, 2011
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