They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. All the parents in my community respect them, and recommended that I bring my child there. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.