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John N Kersteff, MD

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John N Kersteff, MD
(8 Reviews)
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1100 SOUTHFIELD DR #1220 PLAINFIELD, IN 46168
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 15, 2012
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 13, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
by Anonymous
September 26, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
September 22, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 29, 2011
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
May 23, 2011
Dr. Kersteff has been our family doctor for almost 11 years. He is great with both children and adults. He makes sure to answer any questions you have and is very nice. I honestly believe he cares about his patients. The whole staff is friendly, good at working patients in when needed, and they do pretty good on being timely. I would recommend Dr. Kersteff and his associates to everyone and have.
by Sarah
May 17, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 16, 2011
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Map and Directions
1100 SOUTHFIELD DR #1220, PLAINFIELD, IN 46168