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Lisa J Molin, MD

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Lisa J Molin, MD
(6 Reviews)
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1551 BISHOP ST # 260B SAN LUIS OBISPO, CA 93401
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
BEFORE YOU SEE THIS DOCTOR:

Okay, folks, I tried to get my $50 copay back from the manager at this office and the conversation started out well. Artis, the manager seemed concerned and attentive at first. Unfortunately, she lapsed into VEHEMENTLY defending Dr. Molin and said that "there are"quite a few patients who DO love Dr. Molin."

I told her that that is exactly what she is NOT supposed to do - inflame the anger of an irate client by rationalizing Dr. Molin's egregious lack of professionalism and competence during my son's exam - but she just went on and on trying to lecture me about how she, herself, has some doctors she likes and some she dislikes... So, it looks like even the office manger at this place is complicit in covering up for the incompetence and arrogance of Dr. Molin.

It is imperative that if you have suffered at the hands of Dr. Molin, that you notify your insurance company, like I did. They will do an investigation and she will will be notified of the complaint. Even if anything doesn't come of it, at least she knows that she can't continue to mistreat patients with IMPUNITY, that patients are fed up, and that she is being held accountable where it may hurt, eventually - her pocketbook - if the insurance company drops her.

While this may seem harsh, it is obvious that she doesn't read her Google or Yelp reviews because she sure hasn't cleaned up her act over the years.

I've also notified my insurance company that is okay to use my name on the complaint because I want her to know that I am not afraid to call her out; you can do it anonymously.

The gal at my insurance company said that after they do their investigation, they will potentially "flag her contract for questionable services." Then, they will monitor her billing practices, and, if my son's less-than-two-minute visit was any indicator, it will become evident to the insurance company that she is most likely seeing way more patients in one day than the average ENT doctor - a sure sign of an "outlier" that is fraudulently ripping off insurance companies.

So, again, at the very least, even if nothing is done by the insurance companies as far as punitive measures go, they are obligated to notify her of patient complaints and to investigate, and this will create a huge hassle for her - maybe, then, she WILL clean up her act...
by bertha butt xxx.xxx.116.145
May 02, 2018
I am very satisfied with Dr. Molin's care.
by SJ xxx.xxx.48.175
November 11, 2014
The staff is great, but Dr. Molin is not. She barely even looked at the issue, then dismissed it as nothing. I then asked her why my doctor says there are pustules full of sand embedded in my ear canal and eardrum, and she didn't bother rechecking the ear she had spent less than 2 seconds looking in. I was out of that room after less than 5 minutes, most of which was spent trying to ask questions that she simply refused to answer. She was completely unwilling to discuss my medical issue, and seemed annoyed with me for trying.
by Frustrated xxx.xxx.239.189
May 04, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always put the customer first?
Yes, they always put customers first
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.4.26
April 24, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 24, 2012
I was nervous of the scope but she was gentle and it was over quickly. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I was given a polite greeting when I walked in. It was nice to be acknowledged. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Jennifer
January 20, 2012
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1551 BISHOP ST # 260B, SAN LUIS OBISPO, CA 93401