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Kevin B Browne, MD

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San Antonio, TX

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Kevin B Browne, MD
(86 Reviews)
> Get Phone Number & Directions
4499 MEDICAL DR STE 330 SAN ANTONIO, TX 78229
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Consumer Feedback

(86 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to relax during your appointment?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
June 23, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
June 23, 2011
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 21, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
June 20, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 10, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Jenifer
May 23, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 06, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 30, 2011
This provider has helpful information available online, which is really convenient. They have a good website and online presence. Their prices were very fair. The level of care you get for the price is outstanding. They made the extra effort to make sure every question and concern I had was addressed.
by mamakyns
April 13, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
April 12, 2011
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Map and Directions
4499 MEDICAL DR STE 330, SAN ANTONIO, TX 78229