Kevin B Browne, MD

Kevin B Browne, MD
4499 MEDICAL DR STE 330 SAN ANTONIO, TX 78229
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Consumer Feedback

(86 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The staff was very helpful. They never made me feel uncomfortable for asking any question. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people.
by Bob xxx.xxx.253.181
November 14, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.64.54
November 11, 2013
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.184.96
October 22, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office easy to locate?
I got lost, but eventually found it
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.151.237
October 14, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Tall Laredo xxx.xxx.1.103
September 24, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.45.79
September 09, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.42.121
September 06, 2013
Does this provider have helpful information available online?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.33.127
August 19, 2013
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.240.58
July 31, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.105.112
April 16, 2013
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