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Kelly D Burchett, DO

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Mark Reader, DO

Kirksville, MO

Howard Thacker, DO

Kirksville, MO
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Kelly D Burchett, DO
(10 Reviews)
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1605 S Baltimore Kirksville, MO 63501
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I recently had the unfortunate need to see Dr. Burchett. He was VERY RUDE, PATRONIZING, and ARROGANT! I would give him zero stars if it were possible.
I had an ear infection for over a month. Was sent to a “specialist” because not improving. My local Dr was treating me for swimmers ear, but all my symptoms were leaning towards an inner ear infection with facial nerve involvement. Dr. Burchett didn’t want to entertain any other diagnoses. He
kept saying “Well that’s another problem!” Drainage coming from my eustachian tube according to Dr. Burchett was GERD. He was quick with the educational pamphlet. And “that’s another problem.” Toward the end of my visit I mentioned that I need an ENT to follow me with a thyroid problem I’ve had in years past. I could tell he was about to blow a gasket. Nothing was written in my chart about this. I said I’m just asking if you could be that person, I’ve had thyroid surgery and recurring cyst on the remaining side. Well, “THAT’S ANOTHER PROBLEM!” Oh and I forgot to mention, I’ve never seen the guy before, when he, after waiting an hour, came in the exam room, he didn’t even introduce himself and the 2 other people with him. I’m guessing they were a transcriptionist and a student. He walked in the room and said “You have two different problems!” I was thinking…you talking to me?
I am a nurse and I felt like I was walked on when I left. I can’t imagine how an elderly person with hearing problems gets treated.
I called this office 4 times trying to get in sooner. Afterwards I thought, “I waited to see that?”
The receptionist Jennifer was very nice. I’m sad for her that she has to work for such a arrogant doctor.
by Holly Fraley xxx.xxx.147.97
September 20, 2022
I waited 2 hours for doctor--1 hour in waiting room 1 hour in exam room
was told that it was a normal day by doctor
was told by doctor I needed to understand that doctors have emergencies.
was told he didn't run the place, but only worked there
will not return to this doctor of office in general

He did do an exam and found impacted ear wax and removed it (usually done by my primary doctor's lab tech.)
by LOIS STUEVE xxx.xxx.147.58
October 08, 2018
Would you recommend this ENT otolaryngologist to others?
Absolutely Not
Did they follow up with you after your appointment?
Yes.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider answer all of your questions?
Some were answered
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.162.107
December 29, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.23.67
June 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.117.135
June 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Toads tool xxx.xxx.139.31
March 20, 2012
just go elsewhere,
by towanda xxx.xxx.90.211
March 11, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 04, 2012
Rude, never explains anything, never checked on patient after surgery, really doesn't care enough to take time to help people, no compansion, doesn't explain what he really did during surgery, makes me think he is hiding something.
by Rosanarosana Dana
December 18, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
April 21, 2011
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Map and Directions
1605 S Baltimore, Kirksville, MO 63501