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Gary R Mason, MD

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Gary R Mason, MD
(11 Reviews)
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11355 PEMBROOKE SQ STE 108 WALDORF, MD 20603
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous xxx.xxx.234.254
March 24, 2014
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this ENT Otolaryngologist promptly contact you with any test results?
No, it took forever
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.137.241
October 28, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Neicy xxx.xxx.92.132
August 13, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by TDowns xxx.xxx.16.194
March 21, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.7.1
June 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.212.32
June 18, 2012
I was left in the appointment room by myself, but they eventually returned. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Sherri
February 16, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. It was pretty hard to find the building, but I eventually found it. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Miss Haiti
September 13, 2011
I called the office to inquire about an appointment. I spoke to Cristy who was extremely rude and nasty. I could not believe how she spoke to me. She ultimately put me on hold for about 10 minutes and then the call was disconnected. I called back because I needed the appointment as referred to by my docotor. Fortunately, I was able to speak to Candice and was able to make an appointment. I will keep m appointment, but will probably look for another ENT very soon.
by returning client
May 05, 2011
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
April 18, 2011
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11355 PEMBROOKE SQ STE 108, WALDORF, MD 20603