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Raymond W Lesser, MD

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Raymond W Lesser, MD
(6 Reviews)
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2010 W CHESTER PIKE STE 410 HAVERTOWN, PA 19083
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Making an appointment was extremely difficult. I called his various offices, and no one ever answered the phone . I left a message on the answering machine and never got a call back. After several days of trying, I finally made an appointment, but the staff were very unhelpful. He recommended an MRI, and when trying to get the right info from the staff (ie what diagnosis codes, what contrast type) the person I spoke with was rude and reluctant to give me that info so I could provide it to the MRI center. After getting the results, I again called several days before I actually spoke with someone to schedule a follow up. On the day of my scheduled appointment, I showed up and the doctor was not there. I was told he had already left for the day, and neither he or the staff remembered that I had an appointment. I was promised a phone call for the next business day, and never got one. I called back again the following day (again having called over 10 consecutIve times before anyone answered the phone) only to be told he was in the middle of office hours and seeing patients...guess I wasn't considered a patient. 4 hours later I get a call that lasted less than 3 minutes with the doctor saying he did not know what was wrong, and did not know how to fix my hearing issue that I had been experiencing. He then tells me to just give him a call in 6 montHs if it's still a problem. DO NOT SEE THIS DOCTOR. HIS STAFF ARE UNPROFESSIONAL, UNKNOWLEDGABLE, AND UNCOURTEOUS. Save your time and find another doctor
by Somboun I. xxx.xxx.50.237
February 12, 2013
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
by Mrs. Reddy xxx.xxx.196.62
December 24, 2012
Did this ENT Otolaryngologist recommend surgery too quickly?
Yes, it seemed pretty quick
by Anonymous xxx.xxx.81.245
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Mrs Reddy xxx.xxx.168.253
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.144.122
May 03, 2012
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider listen to your input and concerns?
Yes
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
October 05, 2011
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2010 W CHESTER PIKE STE 410, HAVERTOWN, PA 19083