Directory > Providers > Doctor > ENT > NY > West Seneca > Mark A Hoeplinger, MD > Reviews

Mark A Hoeplinger, MD

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ENT

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West Seneca, NY

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Western NY Ear Nose & Throat

Buffalo, NY
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Mark A Hoeplinger, MD
(31 Reviews)
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3626 SENECA ST WEST SENECA, NY 14224
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.144.119
January 04, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.80.210
September 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.231.118
September 04, 2012
I went to see Dr. Hoeplinger for bilateral turbinate reduction. I suffer from extreme environmental allergies and my nasal airway (was) is pretty much obsructed. This has now led to severe obstructive sleep apnea. Dr. Hoeplinger reduced both turbinates. The surgery itself was uneventful. No pain whatsoever; however, the first few nights were pretty bad, due to severe congestion (you can not breathe out of your nose for about a week). Now that I am fully healed I can breathe perfectly out of my left nostril; however, my right nostril continues to bother me and is almost completely blocked once again. The office staff didn't help me much at my post-op follow up(s). I todl them about the continued blockage, and they basically said that I will have to come back in for "further review". My apnea continues and I am suffering the consequences. I am going back in for further evaluation, and I have to assume further surgeries. I just wish I knew if the surgery was unsuccessful, or if I am just one of those patients that is going to require multiple surgeries, etc. The staff (doctor included) were not exactly clear on that. I asked about my adenoids, tonsils, septum, sinuses, etc and I was NOT given clear answers. They did not order x-rays or other imaging studies (e.g. MRI). I have heard that that it SHOULD have been done. I do have to say though, the doctor is very nice and has a great bedside manner. His PA Heather is wonderful as well (when it comes to bedside manner). They just need to answer questions better and give the patient a better outlook and prognosis.
by evergreen xxx.xxx.7.116
August 30, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I wish I would have had more time to ask questions, I am still very confused about my hearing loss. It was pretty hard to find the building, but I eventually found it. I am not good with directions though. The doctor and staff are wonderful people. But I don't have a clue why I cannot hear out of my right ear. Ever since I had my two top teeth out I have had problems with hearing. Some doctors say it is related and some say it isn't but the fact remains I cannot hear well on of my right ear.
And I really need some answers.
by Caroline xxx.xxx.144.151
August 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.26.98
April 17, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.7.65
March 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.49.26
March 15, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this ENT Otolaryngologist answer all of your questions?
Yes
by Anonymous
February 27, 2012
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Map and Directions
3626 SENECA ST, WEST SENECA, NY 14224