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William Houck Jr, MD

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Oncologists

Shenandoah Oncology Assoc

Winchester, VA

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Winchester, VA
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William Houck Jr, MD
Shenandoah Oncology Assoc
(10 Reviews)
> Get Phone Number & Directions
1870 AMHERST ST STE F WINCHESTER, VA 22601
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider give unbiased advice?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.145.184
June 05, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.191.224
February 20, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.77.67
November 30, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.138.234
October 31, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.109.84
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by sebastian xxx.xxx.28.20
August 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by tessa xxx.xxx.104.59
March 19, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
January 20, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 29, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 07, 2011
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Map and Directions
1870 AMHERST ST STE F, WINCHESTER, VA 22601