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William L High Jr, MD

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Neurologists

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Webster, TX

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William L High Jr, MD
(21 Reviews)
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400 MEDICAL CENTER BLVD STE 109 WEBSTER, TX 77598
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.153.24
July 23, 2014
Dr. High does not listen. You ask for a 90 day Rx and he gives you a 30 day with refills. (happened twice) Doesn't really give you a chance to ask questions. In and out. Doesn't show concern or empathy to my family member with dementia. Didn't explain much either.
by disappointed daughter xxx.xxx.200.134
March 19, 2014
I am very disappointed in a doctor that I thought I had a good relationship with. I have several problems that I require prescriptions for and 2 weeks ago I saw him and he refilled all my scripts but one and told me it was too soon for the other, which was fine. Just have the pharmacist call in the script when ready. Did that and was told Dr. wouldn't fill it any more. I said I thought there was a mistake and please check. No response, called again Dr is on Vacation, I'll check and call you. No call. Waited 2 weeks til Dr. got back Called again was told the same thing and I responded that I thought there was a mistake and was told I will talk to Doc. and call you. No call, called again told the same thing, no call. Now I know Doctors are busy but so am I. I am not some drug crazed loon but a man that is trying to work under very difficult circumstances. If the doctor had decided he didn't want me to have the script then he should have told me face to face and not let his snotty little receptionist do his dirty work for him.I have already had a stroke at 34 and this circumstance isn't helping much. DR HIGH TALK TO YOUR STAFF AND GET YOUR ACT TOGETHER!!!
by James Martin xxx.xxx.116.187
October 04, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.243.4
September 23, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.228.200
August 05, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this neurologist answer all of your questions?
No, I left confused and frustrated
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.108.107
June 06, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.143.244
May 17, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.9.76
January 30, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you going to visit this provider again?
Without a doubt!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.247.160
December 06, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by John Farabee xxx.xxx.227.225
October 19, 2012
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Map and Directions
400 MEDICAL CENTER BLVD STE 109, WEBSTER, TX 77598